Freight questions answered

Moving cargo across the Hauraki Gulf shouldn't be complicated. As a family-run freight and charter service connecting Waiheke Island and Auckland, we are here to provide clear, straightforward answers so you can organise your deliveries with confidence.

Frequently asked questions

Find out everything you need to know about our rates, scheduling, cargo handling, and what happens when island weather changes our sailing plans.

How much will my cartage cost?

Our freight rates are calculated based on the size and weight of the items being transported. Contact us with your cargo dimensions and weight for an accurate, no-obligation quote tailored to your load.

How long will delivery take?

Transit between Auckland and Waiheke Island runs regularly. Once your booking is confirmed and cargo picked up, deliveries are made directly across the gulf as scheduled, subject to sailing conditions.

What types of cargo can you carry?

We can take virtually anything! From building materials and machinery to everyday household goods and supplies, our vessels and team are equipped to move all types of cargo safely.

How does the booking and delivery process work?

Our process is simple and hassle-free: Book your freight, receive your Confirmation, and we take care of the Pick up and final Drop off at your destination.

What happens if bad weather disrupts the timetable?

Safety is our top priority. Sailings may depend on the severity of the weather. If conditions affect your scheduled run, we will contact you directly to keep you fully updated and reschedule at the earliest safe opportunity.

What other services do you provide?

In addition to freight cartage, Waiheke Coastal LTD offers coastal building services and private passenger cruises through Waiheke Coastal Cruzing Charters.

Do you deliver to residential and commercial sites?

Yes, we manage logistics for private residents, local trades, retail businesses, and building sites across Waiheke Island and Auckland.

How far in advance should I book my freight?

We recommend booking as early as possible to secure your preferred date and time, especially for larger freight loads or during peak holiday periods.

Ready to move your freight?

Get in touch with our friendly family-run team today to book your cargo run between Auckland and Waiheke Island.